We help tenants who have been wronged by their landlords seek justice and get their money back. We provide a free assessment of your situation and then connect you with the right tool for your case—from free DIY templates and paid demand letters to "no win, no fee" lawyers. We're your guide and advocate throughout the process.
Is your assessment really free?
Yes, absolutely. Analyzing your situation and providing a personalized report on your options is 100% free. There is no obligation to use any of our paid services. We are always transparent about any costs before you decide to move forward.
How are you different from just hiring a lawyer myself?
We save you time and maximize your chance of success. Instead of you calling dozens of lawyers to see who takes your case, we instantly match you with the most effective strategy. For legal cases, we have a network of vetted attorneys who specialize in tenant law and work on contingency, which many firms do not offer for smaller cases.
Is my information secure and confidential?
Completely. We use industry-standard encryption and will never sell your data or share your information with anyone without your explicit permission, including your landlord. Your case is confidential.
How long does the entire process take?
It depends on the path you choose:
DIY Kit: You get it instantly after the survey.
Demand Letter: Typically drafted and sent within 2-3 business days.
Contingency Case:These can take several months, as they involve formal legal proceedings. However, many cases settle before going to trial.
What information do I need to provide?
The more you can provide, the better we can help. Helpful items include: your lease agreement, photos/videos of the issue, copies of communication with your landlord (emails, texts), and any move-in/move-out inspection reports.
Will you contact my landlord?
Only if you specifically choose a service where we do so on your behalf, such as our Attorney-Drafted Demand Letter service. Otherwise, all communication is between you and us. We will never contact your landlord without your direct instruction.
How much money can I actually get back?
It varies by state law and your specific case, but tenants can often recover:
The full amount wrongfully withheld (deposit, fees).
Statutory damages (often 2x or 3x the deposit amount for bad faith withholding).
Rent refunds for periods where the unit was uninhabitable.
Compensation for other losses or inconveniences.
What does "Contingency-Based" mean?
"Contingency" means the lawyer's fee is contingent upon you winning your case. You pay no upfront retainer or hourly fees. The attorney is only paid a pre-agreed percentage of the money they recover for you. If you don't win, you don't pay the attorney's fee.
What if I can't afford any fees?
You always have our free DIY Kit option. If your case is serious enough for a lawyer, our contingency-based option requires $0 upfront. Our paid Demand Letter service is a flat, affordable fee designed to be a cost-effective way to get serious results without a full lawsuit.
What are my tenant rights?
Tenant rights vary by state, but they generally include:
The right to a habitable home (working heat, plumbing, no pests).
The right to your security deposit back, minus valid deductions for damage beyond normal wear and tear.
The right to privacy (landlord must usually give 24-48 hours notice before entering).
The right to be free from retaliation for complaining about issues.
What if my landlord retaliates against me for taking action?
Retaliation is illegal. If your landlord threatens to evict you, raises your rent, or otherwise punishes you for asserting your legal rights, that itself is a powerful legal claim. You should document everything and report it immediately, as it significantly strengthens your case.
My case is small. Is it even worth it?
Yes! Landlords often bank on tenants thinking small claims aren't worth the effort. Many of our most successful cases start with a small deposit dispute. With our free tools, it costs you nothing but a little time to fight for what's rightfully yours.
What if I don't have a copy of my lease or photos?
Don't worry! While having documentation is very helpful, you can still proceed. Your firsthand account and any text messages or emails are valuable evidence. Complete the survey, and we'll advise you on the strength of your case with the information you have.
My landlord is already threatening me. Can you help?
Yes. Threats and harassment are illegal. This is often a sign of a stronger case. Please document every threat and mention this explicitly in your survey. This kind of behavior often qualifies you for our contingency legal services.
