Terms of Service (TOS)

Terms of Service

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Last Updated: September 17, 2025

Welcome to [Your Company Name] (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and related offerings, including our free survey, DIY resources, demand letter services, attorney consultations, and contingency-based legal representation (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By using our website or Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. You agree to comply with these Terms and all applicable laws and regulations. We may update these Terms periodically, and continued use of our Services after changes constitutes acceptance of the updated Terms.

2. No Legal Advice or Attorney-Client Relationship

The content on this website is for informational purposes only. We provide tools and resources to help tenants address disputes with landlords, including:

Free Survey: A no-obligation questionnaire to assess your situation and recommend solutions.
DIY Resources: Free guides, templates, and checklists for resolving landlord issues independently.
Demand Letters: Customized letters on attorney letterhead for a one-time fee (currently $49).
Hourly Consultations: Legal advice from licensed attorneys at an hourly rate (starting at $99/hour).
Contingency-Based Representation: For qualifying cases, connection to attorneys who charge no upfront fees and are paid only from a successful settlement or award.

We are not a law firm and do not provide legal advice directly. We facilitate access to legal resources and licensed attorneys.

3. User Responsibilities

Accurate Information: You agree to provide accurate, complete, and current information when using our Services, including in the survey or contact forms.
Lawful Use: You will use our Services only for lawful purposes and in compliance with these Terms.
Prohibited Actions: You agree not to use the Services:
- For any unlawful purpose.
- To submit fraudulent, false, or misleading information.
- To harass, abuse, or harm another person.
- To impersonate another user or person.

4. Fees and Payments

DIY resources may be free or low-cost.
Demand letters, consultations, and other flat-fee services require payment at the time of purchase.
Contingency-based legal services are provided by independent attorneys. Fees and terms are determined directly between you and the attorney.

5. Attorney Relationships

No Attorney-Client Relationship with Us: Using our website, survey, or resources does not create an attorney-client relationship with [Your Company Name]. Such relationships are formed only when you engage directly with a licensed attorney through our Services.
Independent Attorneys: Attorneys we connect you with are independent professionals, not employees of [Your Company Name]. We are not responsible for their actions, advice, or outcomes.

6. Privacy and Data Security

Your privacy is important to us. Our Privacy Policy governs how we collect, use, and protect your information. By using our Services, you consent to our data practices as outlined in the Privacy Policy.

7. Intellectual Property

All content on our website, including text, guides, templates, and logos, is owned by [Your Company Name] or our licensors and is protected by copyright and other intellectual property laws. You may use our DIY resources for personal, non-commercial purposes only. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law:

Our Services are provided “as is” without warranties of any kind, express or implied.
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or reliance on our resources.
We do not guarantee the outcome of any landlord dispute or legal action facilitated through our Services.

9. Indemnification

You agree to indemnify and hold [Your Company Name], its affiliates, and partners harmless from any claims, losses, or damages arising from your use of our Services or violation of these Terms.

10. Termination

We may suspend or terminate your access to our Services at our discretion, including for violation of these Terms or misuse of our platform. You may stop using our Services at any time.

11. Governing Law

These Terms are governed by the laws of USA, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts of USA.

12. Updates to Terms

We may update these Terms from time to time. The most current version will always be posted on this page. Continued use of our site and services means you accept any changes.

13. Contact Us

If you have questions about these Terms, contact us at:

Email: jan@casefuel.com
Phone: 19178558940