Privacy Policy

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Last Updated: September 17, 2025

At [Your Company Name] (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or related offerings, including our free survey, DIY resources, demand letter services, attorney consultations, and contingency-based legal representation (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

Personal Information:
- Name, email address, phone number, and state (provided voluntarily through our survey, contact forms, or when purchasing services like demand letters or consultations).
- Details about your landlord issue shared in the survey or communications.
Non-Personal Information:
- Usage data, such as pages visited, time spent on our site, and click patterns.
- Device information, including IP address, browser type, and operating system.
- Cookies and similar technologies to enhance user experience and analyze site performance.

You can choose not to provide personal information, but this may limit your ability to access certain Services, such as personalized recommendations or attorney connections.

2. How We Use Your Information

We use your information to:

Provide personalized recommendations based on your survey responses.
Deliver Services, such as generating demand letters or connecting you with attorneys.
Communicate with you, including responding to inquiries and sending updates (if you opt in).
Improve our website and Services through analytics and user feedback.
Comply with legal obligations or protect our rights and safety.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

With Attorneys: If you opt for legal consultations or contingency-based representation, we share relevant details (e.g., survey responses) with licensed attorneys to facilitate their services. These attorneys are independent and have their own privacy policies.
Service Providers: We use trusted third-party providers (e.g., payment processors, analytics tools) to support our Services. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information if required by law, such as in response to a court order or subpoena.
Business Transfers: If we merge or are acquired, your information may be transferred as part of the transaction, subject to similar privacy protections.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and improve site functionality.
Track usage patterns to enhance user experience.
Deliver relevant content and ads (if applicable).

You can manage cookie preferences through your browser settings, but disabling cookies may affect your experience with our Services.

5. Data Security

We use industry-standard encryption and security measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials (if applicable) confidential.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete your information
The right of rectification if your information is inaccurate or incomplete
The right to object to our processing of your personal information
The right to restrict the processing of your personal information
The right to data portability
The right to withdraw consent at any time

To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., attorney websites). We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

9. International Users

Our Services are hosted in the United States and governed by U.S. law. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out:

Email: jan@casefuel.com
Phone: 19178558940